Where is my reward?
After you redeem your Coins, you can check where your reward is at any time.
Prefer to read?
Open My Redemptions
In the dashboard, open your account menu at the top right and pick My Redemptions. Every reward you have redeemed is there, with its status.
Read the status
Pending Approval means it is waiting for an admin to approve it. Completed means it is done, so check your email. Approved, on company merch, means your admin will be in touch. Declined or Cancelled means your Coins have been refunded. Payment Failed means the payment did not go through, so contact your workspace admin.
See only the ones still on the way
Click In progress above the list.
Good to know
While a reward is still Pending Approval, you can take it back with Cancel. Your Coins are refunded.To redeem your Coins, see Redeem your Coins.
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