Manage the rewards catalog

Needs admin access. The catalog is what a Coin is really worth to your team.
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  1. Open Rewards

    In the sidebar, open SettingsRecognition and pick Rewards. It has two tabs: Gift cards and Merch. Changes here are kept with Save at the top right.

  2. Turn gift cards on

    Allow Gift Cards lets people redeem gift cards, pre-paid cards and donations. The counts below show how much that opens up: thousands of cards, in most countries and currencies.

  3. Choose how redemptions are approved

    Reward Approval has two choices. Manual holds each request for an admin to review before it is processed. Automatic sends it straight through. On Manual, the requests wait for you under Settings → Recognition → Redemptions. See Approve redemptions.

  4. Decide if admins approve their own

    Admin self-approval lets admins approve their own redemptions. Turn it off when you want a second pair of eyes on anything an admin redeems.

  5. Cap what one person can redeem

    Per-employee monthly redemption limit is the most a single employee can redeem in a calendar month. You can raise it as far as $250 yourself. To go above that, email us at hello@cultureengine.ai.

  6. Add your own merch

    The Merch tab is for rewards you hand out yourself, like company swag, a lunch, or a day off. Switch on Enable company merch. Then click Add item, name it, and set a price in Coins. Edit changes an item and Archive takes it off the list — archived ones keep a Restore button to bring them back. When someone redeems one, you get the request.

Good to know
What each person sees depends on their Rewards Country, set on their member profile. Gift cards differ by country.These settings decide what is on offer and who signs it off. Working through the requests themselves is Approve redemptions.
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